Return Window:
Returns will be accepted within 24 hours from the date of delivery.
Return Condition:
Returns will only be accepted if the customer receives a damaged or defective product.
Proof of Damage:
A clear video of the unboxing process must be provided as proof of damage. Without valid proof, return requests cannot be processed.
Exchange Policy
Incorrect Product:
If you receive an incorrect item, please contact our customer support team within 48 hours of delivery.
Exchange Process:
We will arrange a replacement or issue a credit voucher of equivalent value once the return is verified.
Exchange Condition:
The returned product must remain in its original packaging and unused condition.
How to Initiate an Exchange or Return
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Contact our customer service within 24 hours of receiving your order.
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Email: info@learnovia.in
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Mobile: +91 9243634296
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Our support team will guide you through the return or exchange process and provide detailed instructions for shipping the product back to us.
Address for Returns:
Learnovia Continental Private Limited
Kirti Nagar Industrial Area,
Mayapuri Chowk, New Delhi – 110015